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Accounts & Settings
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How to find my User ID?
Tap on the 'Settings' icon on the top right of your screen to find your User ID number at the bottom of the pop-up.Remember to quote this nu...
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How do I update my Dragon City game on Google Play?
To update your Dragon City Game on Google Play:Open the Play Store App (You must be signed in)At the top right, tap your profile iconTap on ...
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How do I update my Dragon City game on iOS?
To update your Dragon City Game on your iOS device:Open the App Store on your iOS deviceTap on your Account icon at the top right cornerUnde...
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How do I update my Dragon City game in the Amazon Appstore?
To update your Dragon City game in the Amazon Appstore:Open the App StoreSelect 'My Apps' from your home screen.Tap 'App Updates' and select...
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How do I save my progress?
Dragon City automatically saves your progress on your device while playing with a stable internet connection. In order to ensure your progre...
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Can I reset / restart the game?
Unfortunately, we do not have a reset feature inside the game.This ensures that you do not lose your progress accidentally and you can conti...
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Can I transfer my game from one Facebook / Google Play / Game Center account to another account?
Unfortunately, there is no way to transfer your game from one account to another.
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How can I transfer my Dragon City game progress to a new device?
To transfer your Dragon City game progress to a new device, your game must be saved on Facebook / Google Play / Apple on your current device...
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How do I change the language of the game?
To change the game language, follow the steps below:Click on 'Settings' menu in the top right of the screen Here you can see the language th...
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How do I connect my game to Facebook?
Tap on the 'Settings' icon in the top right corner of your Dragon City screen and then tap 'Connect to Facebook' to follow the instructions....
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How can I unsubscribe from the Socialpoint newsletter?
To unsubscribe from the Socialpoint newsletter, send us an email to this ADDRESS with the subject: "Unsubscribe" and the body: "I wish to un...