💸
Billing
-
Where is the purchase I made?
At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation from diff...
-
How do I request for a Refund?
Apple Refund:Socialpoint does not have the ability to process refunds for iTunes Appstore transactions since purchases made are through the ...
-
Is my Credit Card information safe?
We do not store your Credit Card details nor do we have access to them. If you purchased something through Google Play, App Store, Amazon Ap...
-
I've received a bill for a purchase I didn't make. What should I do if I suspect fraudulent activity?
If you suspect a fraudulent transaction on your account, immediately contact one of the below customer supports based on the platform you ar...
-
Another site offers me in-game products for my game. Can I buy from them?
Our game does not use third-party sites to give any in-game products.We strongly advise purchasing from our official channels only to ensure...
-
How to use Google Pay?
If you have a Google Account or Gmail account, you can use it to sign in to Google Pay/Wallet at Google PayIf you don’t already have a Googl...
-
How can I manage or turn off IN-APP purchases?
We do not have the option to disable IN-APP purchases. However, you can manage the in-app purchase settings on your phone by enabling passwo...
-
My child accidentally made an IN-APP purchase. How do I seek a refund?
Items bought through our games (in-app purchases) are generally non-refundable.However, you can always contact Google, Apple, ...