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Billing
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Where is the purchase I made?
This is a test. At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confir...
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Where is the purchase I made?
At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation from iTun...
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Where is the purchase I made?
At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive confirmation from Google.I...
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Where is the purchase I made? - Amazon
At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation Amazon se...
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Where is the purchase I made?
At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation from Micr...
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Where is the purchase I made? - Huawei
At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation from Huaw...
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How do I request for a Refund?
Apple Refund:Socialpoint does not have the ability to process refunds for iTunes Appstore transactions since purchases made are through the ...
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How to request for a Refund?
Socialpoint does not have the ability to process refunds for iTunes Appstore transactions since purchases made are through the iOS payment p...
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How to request for a Refund?
Refunds on Google Play are handled by Google. Please contact them directly here for further information.
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How do I request for a Refund? - Amazon Appstore
Refunds on Amazon Appstore are handled by Amazon. Please contact them directly here for further information.
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How do I request for a Refund?
Refunds on Windows are handled by Microsoft.Please contact them directly here for further information.
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How do I request for a Refund? - Huawei
Refunds on Huawei are handled by Huawei AppGalleryPlease contact them directly here for further information.
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Is my Credit Card information safe?
We do not store your Credit Card details nor do we have access to them. If you purchased something through Google Play, App Store, Amazon Ap...
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I've received a bill for a purchase I didn't make. What should I do if I suspect fraudulent activity?
If you suspect a fraudulent transaction on your account, immediately contact one of the below customer supports based on the platform you ar...
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Another site offers me in-game products for my game. Can I buy from them?
Our game does not use third-party sites to give any in-game products.We strongly advise purchasing from our official channels only to ensure...
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How to use Google Pay?
If you have a Google Account or Gmail account, you can use it to sign in to Google Pay/Wallet at Google PayIf you don’t already have a Googl...
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Where are my extra gems?
The extra gems are already included in the total amount of gems you purchased during the offer.Example: If you buy 'A Handful of Gems = 140 ...
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How can I manage or turn off IN-APP purchases?
We do not have the option to disable IN-APP purchases. However, you can manage the in-app purchase settings on your phone by enabling passwo...
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My child accidentally made an IN-APP purchase. How do I seek a refund?
Items bought through our games (in-app purchases) are generally non-refundable.However, you can always contact Google, Apple, ...
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Mikä Monster Legends Store on?
Monster Legends Store on Monster Legends -pelin virallinen verkkokauppa.
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Miten avaan yhteyden tehdäkseni ostoksen? Minulla on ongelmia.
Jos haluat ostaa kaupasta jotakin, sinun on ensin kirjauduttava pelaajatilillesi. Voit tehdä sen menemällä kauppaan samalla laitteella, jota...
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Miten pian Monster Legends Storesta ostetut tuotteet näkyvät pelissäni?
Monster Legends Storesta ostettujen tuotteiden pitäisi näkyä pelissäsi lähes välittömästi. Joissakin harvinaisissa tapauksissa voit joutua k...
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Miten pyydän hyvitystä?
Jos sinulla on jokin Monster Legends Storesta tehtyyn ostoon liittyvä laskutusongelma, ota yhteyttä laskutuksen tukitiimiimme. Muista antaa ...
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Käytän Android-laitetta, enkä voi kirjautua sisään oikean yläkulman kuvakkeen kautta. Mitä teen?
Ongelma johtuu todennäköisesti pelisovelluksesi asetuksista. Toimi näiden ohjeiden mukaan:1. Mene laitteesi asetusvalikkoon.2. Mene kohtaan ...