I am having trouble loading Dragon City. What can I do?

This issue can occur due to an inconsistent network connection. Strong signal indications on the device do not always indicate that the inte...

How do I close apps running in the background on my device?

To close all the apps running in the background on your device, follow the steps below:Close the Game.Double click the Home button.Scroll ri...

How do I close apps running in the background on my Amazon device?

To close all the apps running in the background on your Amazon/Kindle device, follow the steps below:Tap on "Apps" from the home screen of y...

How do I clear the cache on my Android device?

To clear cache on your Android device, follow the steps below:Open Settings and select Storage.In the resulting list, tap the Apps entry (Ot...

How can I turn off notifications on Google Play?

To turn off notifications, follow the steps below:Open your device Settings and click on "Applications Manager".Look for Dragon City among y...

How can I turn off notifications on iOS?

To turn off notifications, follow the steps below:Go to Setting and tap on the NotificationScroll down and select the app (Dragon City) whos...

How can I turn off notifications on my Amazon device?

To turn off notifications, follow the steps below:Select Apps from your home screen.Open Settings.Go to Notifications & Quiet Time.All t...

How do I clear the cache on my Amazon/Kindle device?

In order to clear the cache on your Amazon/Kindle device, please follow these steps:1. Tap on "Apps" from the home screen of your Amazon Dev...

How do I install Windows 10?

To play Dragon City on PC, make sure you are have Windows 10 version 17134.0 (or higher) installed, and follow these 3 steps:Click the butto...

How do I set up purchases in Windows?

1) Make sure your device is set to the correct region.Head to your Control Panel in Windows 10, select “Region”, then head to the “Location”...

Why do I see strange codes in the game?

You may see strange code in the game if:You have reinstalled the game and the in-game images and cache are still getting downloaded onto you...

Why are my Events Islands still downloading?

To ensure that the game works as intended, it is recommended to download the latest version of the game.This can also happen when the game h...

Why is my game freezing/crashing?

If your game is freezing or crashing, it is often due to an unstable internet connection or corrupted data stuck in your device. To prevent ...

Why am I unable to load an event?

If you are having trouble loading an event, it is usually due to an unstable internet connection or corrupted data stuck in your device. To ...

Why does my screen turn black while playing?

If your screen turns black while playing, it could be due to an outdated game version, an unstable internet connection, or insufficient devi...