What is a the Offerwall in Dragon TV?

The Offerwall in the Dragon TV allows you to earn rewards (mainly free Gems), by registering for services, making purchases, or pl...

How can I check my progress?

If you click on a Task inside the Offerwall, you can see an “In Progress” tab, where you can track your progress on every offer.  ...

What other information should I pay attention to when checking the progress status?

Not Yet Installed statusIf you see an offer that has the status "not yet installed", it means that you have not installed the game yet or th...

Why am I not able to open a Customer Support ticket?

There might 4 possible reasons for this: 1. Your Task is listed on the Offerwall’s ‘In Progress’ tab:Tasks are removed from the “In Pro...

How can I contact IronSource Customer Support, or find the App ID and AppKey?

Go to your Offerwall (EARN FREE REWARDS section) and click on the 3 dots menu on the top left of your Offerwall screen, and click on&nb...

Why did my Task disappear from my Offerwall?

Offers remain on the Offerwall for a period of 69 days, after that they expire and are automatically removed from your list of Tasks.

Why can't I see any Tasks on my Offerwall?

Tasks on your Offerwall are provided by a third-party company, and their availability depends on things such as your location, account histo...

What is a “Survey”?

Reward Surveys enable you to earn rewards or virtual currency by completing surveys. Surveys are created by researchers who need to answer q...

How can I be eligible for a Survey?

To be eligible for a survey, you need to first complete your profile.Once you have set up your profile, you surveys are displayed based on y...

Why are there no surveys available?

If you cannot see the Survey Wall, it may be because you are using a VPN or Proxy Services.If you do see the Survey Wall, occasionally,...

Surveys (Freebies): how can I check my progress / what do I do if I didn't receive my reward?

How do I know I have successfully completed a survey?Rewards can take up to two days to be verified by our partner. Once the information is ...

Why can't I see any videos on Dragon TV?

You might see 'No Videos Available' on your Dragon TV. These videos are provided by a third-party company and their availability can depend ...

Where is Dragon TV?

Dragon TV is located in the middle of all your Islands. Tap the yellow, flying TV building to enter. Please note that Dragon TV is not ...

Why do my friends have different Offerwall Tasks?

Tasks on your Offerwall are provided by a third-party company, and their availability depends on things such as your location, account histo...

Why didn't I get the rewards I expected from Dragon TV?

Some rewards in Dragon TV are based on luck. Keep watching videos to give yourself the best chance to receive the reward you want.

Is Dragon TV available on the Microsoft Store version?

Dragon TV is available for you to watch videos and earn rewards on the Microsoft Store version of Dragon City.The Offerwall and Tasks are cu...