This is a test. At times it may take up to 24 hours for the purchase to get registered in the game as our system needs to receive the confirmation from different Platforms.
On iOS:
If you still haven't received the items, please check your email for the iTunes receipt or follow these steps on your device:
- Open the Settings app on your device
- Tap your name, then tap Media & Purchases. You might be asked to sign in.
- Tap Purchase History and select the order to get the receipt.
- Take a screenshot of the same and send it to us
If you still haven't received the items, please check your email for the Google receipt or follow these steps on your device:
- Open the Play Store (You must be signed in)
- At the top right, tap your profile icon
- Tap Payments and subscriptions
- Tap Payment method > More options > More Payment Settings
- You will be redirected to Google Payments Center Page
- Tap on Menu (Top left hand side) > Activity
- Click on the order you are looking for and take a screenshot to share with us
You can also visit Google Pay to get your receipt on Device or Web
For further assistance, please contact Google Support
On Amazon Appstore:
For further assistance, please contact Google Support
On Amazon Appstore:
If you still haven't received the items, please check your mail for the Amazon receipt, take a screenshot and contact us by sending a request attaching the image.
For more information, please contact Amazon Support
On Windows:
For more information, please contact Amazon Support
On Windows:
If you still haven't received the items, please check your email for the receipt or follow these steps on your device:
- Open the Microsoft Store
- At the top right, tap your profile icon. You might be asked to sign in.
- You will be redirected to your Microsoft account
- Scroll down to check your order history
- Take a screenshot of the order you are looking for
For further assistance, please contact Microsoft Support
On Huawei AppGallery:
If you still haven't received the items, please check your email for the receipt or follow these steps on your device:
If you still haven't received the items, please check your email for the receipt or follow these steps on your device:
- Go to Settings > Account center > Payment and purchases > Purchase history
- Tap the related order, then tap REQUEST INVOICE. Fill in all required fields.
- Confirm your entered information and click √ in the upper right corner to submit your request.
Note: You can only request an invoice 48 hours after the payment is made.
For further assistance, please contact Huawei Support
For further assistance, please contact Huawei Support