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Technical Issues & Bugs
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Why am I losing Gems?
Gems cannot be lost unless it is used in the game. Information on Gems are stored in a separate server; this security measure prevents the l...
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Where is my Komocat?
Your Komocat monster is placed in the Storage. You may need to restart your game to be able to see it.Note:You are rewarded the Komocat only...
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I am having trouble loading Monster Legends. What can I do?
This issue can occur due to an inconsistent network connection. Strong signal indications on the device do not always indicate that the inte...
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How do I close apps running in the background on my device?
To close all the apps running in the background on your device, follow the steps below:Close the Game.Double click the Home button.Scroll ri...
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How can I turn off notifications on iOS?
To turn off notifications, follow the steps below:Go to Setting and tap on the NotificationScroll down and select the app (Dragon City) whos...
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Why do I see strange codes in the game?
You may see strange code in the game if:You have reinstalled the game and the in-game images and cache are still getting downloaded onto you...