Why am I losing Gems?

Gems cannot be lost unless it is used in the game. Information on Gems are stored in a separate server; this security measure prevents the l...

Where is my Komocat?

Your Komocat monster is placed in the Storage. You may need to restart your game to be able to see it.Note:You are rewarded the Komocat only...

I am having trouble loading Monster Legends. What can I do?

This issue can occur due to an inconsistent network connection. Strong signal indications on the device do not always indicate that the inte...

How do I close apps running in the background on my device?

To close all the apps running in the background on your device, follow the steps below:Close the Game.Double click the Home button.Scroll ri...

How do I close apps running in the background on my Amazon device?

To close all the apps running in the background on your Amazon/Kindle device, follow the steps below:Tap on "Apps" from the home screen of y...

How do I clear the cache on my device ?

To clear cache on your Android device, follow the steps below:Open Settings and select Storage.In the resulting list, tap the Apps entry (Ot...

How can I turn off notifications?

To turn off notifications, follow the steps below:Open your device Settings and click on "Applications Manager".Look for Monster legends amo...

How can I turn off notifications on iOS?

To turn off notifications, follow the steps below:Go to Setting and tap on the NotificationScroll down and select the app (Dragon City) whos...

How can I turn off notifications on my Amazon device?

To turn off notifications, follow the steps below:Select Apps from your home screen.Open Settings.Go to Notifications & Quiet Time.All t...

Why do I see strange codes in the game?

You may see strange code in the game if:You have reinstalled the game and the in-game images and cache are still getting downloaded onto you...

Why is my game freezing/crashing?

If your game is freezing or crashing, it is often due to an unstable internet connection or corrupted data stuck in your device. To prevent ...

Why am I unable to load an event?

If you are having trouble loading an event, it is usually due to an unstable internet connection or corrupted data stuck in your device. To ...

Why does my screen turn black while playing?

If your screen turns black while playing, it could be due to an outdated game version, an unstable internet connection, or insufficient devi...