Socialpoint does not have the ability to process refunds for iTunes Appstore transactions since purchases made are through the iOS payment platform.

If you have a Billing-related issue with your purchase, please contact iTunes Support by clicking here for further assistance.

To request a refund, you should see a "Report a Problem" link next to the item you purchased. If this was a recent transaction, the link/button might not be available yet. Please wait for the payment to post or for Apple to send an email of the receipt before requesting a refund.

App Store refunds typically take a day or two to process and you might get contacted by Apple Support to verify the reason for the request. For further assistance, you may contact Apple Support.