If you have trouble loading the game, follow the steps below:
  • Try Restarting your Device
  • Make sure you are connected to a stable Wi-Fi connection or a solid 3G/4G connection with a reliable carrier.
  • Verify if you have the latest version of the game.
  • Close background apps while launching the game.
If the problem persists, please click on "Contact Us" button and a representative will contact you as soon as possible.