Account & Settings
How do I get my User ID?
Greetings Monster Masters,To get your User ID:Click on 'Settings' menu in the top right of the screenYour User ID is available in the '...
How do I update my game - iOS
To update your gameOpen the App Store on your iOS device Tap on your Account icon at the top right corner Under 'Available Updates' look for...
How do I update my game - Android
To update your gameOpen the Play Store App (You must be signed in)At the top right, tap your profile iconTap on Manage apps and device > ...
How do I reset / restart the game?
Unfortunately, we do not have 'reset' option in the game.
How do I save my game progress?
Greetings Monster Masters, You can save your progress via Facebook / Google Play / Game Center. To save your game follow the steps below:Cli...
How can I transfer my progress to a new device? - Android & iOS
To transfer you game progress to a new device, your game must be saved on Facebook / Google Play / Apple on your current device. Once this i...
Can I transfer my game from one Facebook / Google Play / Game Center account to another Facebook / Google Play / Game Center account.
Unfortunately, there is no way to transfer your game from one account to another.
How can I unsubscribe from the Socialpoint newsletter
If you want to unsubscribe from our mailing list you have to send us an email to this ADDRESS with the subject: "Unsubscribe" and ...
How do I change the language of the game?
To change the game language, follow the steps below:Click on 'Settings' menu in the top right of the screen Here you can see the language th...
Don’t share your login data!
At no time should you share any personal details/ passwords or credit card information to anyone. The CS team will never ask for this inform...
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