Why are there no surveys available?
If you cannot see the Survey Wall, it may be because you are using a VPN or Proxy Services.If you do see the Survey Wall, occasionally, ther...
How do I know I have successfully completed a survey?
Rewards can take up to two days to be verified by our partner. Once the information is validated, you will receive your reward.Steps to obta...
I have completed a survey but did not receive the expected reward
Your initial answers sometimes don’t match the survey’s objective, so you can simply pick another one. You are partially rewarded based on w...
WHAT IS AN “OFERWALL”
The Offerwall in Monsterwood/in the Freebies Island allows you to earn rewards (mainly free Gems), by registering for services, making purch...
How can I check my progress on my task?
If you head over to the task section, you can see the status of all your started tasks within the “In Progress” tab. If you have started a t...
My task is marked as “completed”, but I did not receive the reward
If you haven’t received your reward two days after the end of the timeframe, you can check Fyber’s FAQs or contact the Customer Support Team...
What does “Rejected” mean?
You need to ensure you have fulfilled all the mandatory requirements in order to receive the final reward. Our partner can reject your parti...
Why can't I see Monsterwood on my Windows computer?
The Windows version of Monster Legends (downloaded from the Microsoft Store) doesn't include Monsterwood, so it won't have any videos nor su...
How can I know if I’m eligible and what are the conditions to succeed?
It is essential to pay attention to all the elements of the offer selected:Name of the app / taskThe goal of the taskCompletion timeframe (e...
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