The App is running slow. Why? (iOS)

Make sure to not have too many processes open at the same time as this makes the devices slower. To close background processes, please follo...

Why does the game keep reloading?

In case the App reloads, please follow these steps:1. Ensure your Device has a stable WiFi connection. Connections like 3G/4G are not recomm...

The App is running slow. Why?(Android)

Make sure to free some space on your device and avoid having too many processes open at the same time, as this makes devices slower.There ar...

How do I clear the cache? (Android)

Depending on the Android version installed in the device, there will be slight differences on how to complete this action.The generic way is...

How do I close all background process? (iOS)

In order to close the Background processes on your iOS 7.0+ device please follow these steps: 1.Close the App.2.Close all background pr...

How do I take a screenshot?

iOS devices:To take a screenshot on your iOs device, please access this Apple Support Tutorial. Android devices: To take a screenshot o...

I can't connect my game to Facebook

1. Make sure your internet connection is stable.2. Make sure your username and password are correct.3. If you have the Facebook app installe...

How can I update the game?

For iOS devices:1. Open the App Store on your device.2. Tap the Updates icon on the bottom panel.3. If a new update is available for your ga...