We are aware that some players are not receiving the items they have purchased. This is due to a technical problem that can be fixed by following these steps:
  • Close the Word Life app.
  • Restart the game.
  • Check if you receive information about your purchase in your inbox (by accessing the Social Screen).
If you have done this and still haven't received your items, please contact our Customer Support, and an agent will be with you as soon as possible. We apologize for the inconvenience and thank you for your patience.
Word Life Support Team