I am having trouble loading the game. What can I do?

Oh No!We don’t like hearing this at all.Let’s try these steps below so you can get back to your restaurant:1. Ensure your Device has a stabl...

Why does the game keep reloading?

In case the App reloads, please follow these steps:1. Ensure your Device has a stable WiFi connection. Connections like 3G/4G are not recomm...

How can I update the game?

For iOS devices:1. Open the App Store on your device.2. Tap the Updates icon on the bottom panel.3. If a new update is available for your ga...

The App is running slow. Why? (iOS)

Make sure to not have too many processes open at the same time as this makes the devices slower.By following these steps below it should sol...

The App is running slow. Why?(Android)

Make sure to not have too many processes open at the same time as this makes devices slower.Because there are many different devices and man...

I can see strange codes in the descriptions. Why?

This could be due to a few things: 1. It can happen if you have an unstable internet connection. 2. It could be that the game is not the lat...

How do I clear the cache? (Android)

Depending on the Android version installed on the device, there will be slight differences on how to complete this action.The generic way is...

How do I close all background process? (iOS)

In order to close the Background processes on your iOS 7.0+ device please follow these steps:1.Close the App.2 Double click the Home button....

How do I close all background process? (Android)

Because there are many different devices and many types of Android OS, they can vary in ways to close Background Processes.We are listing th...

Something is wrong with the sound effects. How can I fix it?

There are a couple of things you can do to check and fix sound effects issues.1. Check the game settings to make sure sounds and music are t...

How do I disable notifications?

If you want to turn off the game notifications on your device, please follow these steps:1. Open Settings -> Advanced.2. Toggle the notif...

How can I change the language of the game?

You can change the Language of the game by: 1. Open Settings.2. Tap on Language .3. Choose the language that you would like to play the game...

How do I take a screenshot?

iOS devices:1. Press the Power and Home buttons at the same time.2. Screenshots are stored in your photo album.Android d...

I can't connect my game to Facebook

1. Make sure your internet connection is stable.2. Make sure your username and password are correct.3. If you have the Facebook app installe...