Hi, how can we help you?
Dragon Card Pack Probabilities
Game Guides
How do I connect my game to Facebook?
Accounts & Settings
Can I reset / restart the game?
Fair Play Guidelines
Legal / Privacy / Security
How can I transfer my progress to a new device?
Heroic Race - FAQ
Events
📢
The Walking Dead - F.A.Q.
What happened to the Global Chat? Why is it closed?
📙
What is the maximum level that I can reach?
Where / What is the Storage Box?
Is there a confirmation button for spending Gems?
More
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UPCOMING EVENTS: December 2022
Missing Dragon Rescue - FAQ
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EMPOWER your Dragons!
Empower Reborn - pt. 2
RECALL your Dragons
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What do Guardian Dragons' Towers do?
Midarian Tower
Jewelem Tower
🎆
Combat Perks - FAQ
Breeding Boost Perk - FAQ
⚔️
Can I Lose Trophies?
Welcome to the PVP Arenas!
The Arenas!
🎁
What is a Task and how can I check my progress
What is a Survey (Freebies) and how can I participate?
Surveys (Freebies): how can I check my progress / what do I do if I didn't receive my reward?
⚙️
How can I turn on/off the notifications? (Android)
How can I turn on/off the notifications? (iOS)
🛠️
I am having trouble loading Dragon City. What can I do?
How do I close apps running in the background on my device?
How do I close apps running in the background on my Amazon device?
💸
Where is the purchase I made?
How do I request for a Refund?
Is my Credit Card information safe?
📺
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Terms of Service
Privacy Policy
End User License Agreement
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